
The skin around the anus is thin and delicate, and when you have haemorrhoids it is often already swollen, damp or irritated. Rough wiping, harsh products and over-washing can turn a mild problem into a sore, itchy one. At the same time, leaving traces of stool or mucus behind can irritate the skin too. The aim is simple: clean the area thoroughly but gently, then dry it, and avoid anything that scrapes or stings.
Use soft, plain, unscented toilet paper and pat or blot rather than rub. If a lot of paper is needed, fold or dampen it slightly first. Wiping from front to back is sensible, particularly for women. Stop as soon as the paper comes away clean; repeated hard wiping is a common reason for soreness and for small amounts of bright red blood on the paper. Our guide on blood when wiping explains what is common with piles and what should prompt a check.
Washing with warm water is gentler than dry paper, which is why many people with piles find a bidet, a bidet spray or simply a small jug or shower hose far more comfortable. Pat dry afterwards with toilet paper or a clean, soft towel. If you prefer wipes, choose fragrance-free, alcohol-free ones and never flush them, because wipes labelled flushable still block drains. Some people react to the preservatives in wipes, so stop using them if you notice more itching or redness.
Rinse the area once a day, and after a bowel movement if needed, with plain warm water. Soap, shower gel, bubble bath and scented products can strip the skin and cause irritation, so if you use anything, make it a mild unperfumed wash on the surrounding skin only. Avoid scrubbing with a flannel or sponge. Dry thoroughly by patting, or use a hairdryer on a cool setting held well away from the skin. A warm sitz bath for 10 to 15 minutes can ease discomfort, and our article on pain when sitting with haemorrhoids covers this in more detail.
Over-the-counter creams may soothe symptoms for a short time, but they do not remove haemorrhoids; our guide to haemorrhoid creams explains what they can and cannot do. A thin layer of a plain barrier ointment can protect sore skin after cleaning. Avoid talcum powder, perfumed creams and anything containing a numbing agent for more than a few days unless a pharmacist or doctor has advised it, as some ingredients can cause allergic irritation. If you have used a steroid cream, do not use it for longer than the instructions say.
Moisture is a major cause of itching. Wear breathable cotton underwear, change it if it becomes damp, and avoid tight synthetic fabrics that trap sweat. If a prolapsed haemorrhoid or mucus leaks, a small cotton pad or a folded piece of soft cloth can help, but change it regularly. Our articles on mucus discharge from the bottom and itchy bottom at night explain the possible causes of leakage and itching.
Many people with piles worry about smell or feeling that they are never quite clean. Swollen tissue can trap a little stool or mucus, which makes the area feel unclean even after wiping. Washing with water rather than extra wiping usually solves this. If there is a persistent smell, our article on haemorrhoid smells covers the possible causes and when to get them checked.
The easier a bowel movement is, the less wiping is needed and the less the skin is irritated. A diet with enough fibre, plenty of fluid and regular activity keeps stools soft; our guide on constipation and haemorrhoids shows how, and our article on straining on the toilet explains why not pushing matters. Do not sit on the toilet for long periods, and go when you feel the urge.
See a doctor if you have bleeding that is heavy, repeated or that comes without wiping, a lump that does not settle, severe pain, persistent itching or soreness despite good hygiene, a change in bowel habit, or unexplained weight loss. These should not be assumed to be piles. Our articles on haemorrhoids or bowel cancer and on whether it is a haemorrhoid or an anal fissure explain which signs matter and why a proper examination is worthwhile.
At our clinics in Glasgow and London we treat internal haemorrhoids with eXroid electrotherapy, which applies a low-dose direct current to the base of the haemorrhoid so that it shrinks over the following weeks. It is done without cutting or a general anaesthetic. Of 116 patients treated at our clinics since January 2025, 84% needed only one session, although individual results vary and some people need a follow-up. A consultation with examination is £365, consultation and treatment on the same visit is £1,095, and a follow-up treatment, if needed, is £795. If what we find is not something we treat, we will say so and tell you who to see.
Good hygiene eases symptoms but does not make enlarged haemorrhoids go away. If piles keep bleeding, itching or leaking despite careful cleaning, an examination is the best next step. Our severity test takes a couple of minutes and can help you think through your symptoms, although it is not a diagnosis. You can read about our procedure or book an appointment at our Glasgow or London clinic.
Haemorrhoid centre London
93 Wardour Street
London, W1F 0UD
Haemorrhoid centre Glasgow
1 Blythswood Square
Glasgow, G2 4AD
Haemorrhoid centre Edinburgh
53 Dundas Street
Edinburgh, EH3 6RS
Tel: 020 3910 1601
Email: info@haemorrhoidcentre.com